Returns PolicyOnline Items
If an item PURCHASED ONLINE is faulty or broken it can be returned for a credit note or exchanged- with the Online Purchase receipt.
These Goods must be returned within 14 days in the condition in which it was received to receive a refund.
We do not provide a free returns service for Orders. You need to ensure that you get proof of posting and adequate postal insurance to cover the value of the returned goods in order to receive this refund.
Craft Fair Items
Any items purchased at Craft Fairs can not be refunded- other than on the day/ day's of the Craft Fair.
SECOND' s CAN NOT be refunded as are sold with faults/ errors at a fraction of the normal retail price in good faith, and clearly visible as such at time of purchase (usually with a red S on the bottom).